Question : Unable to Install Microsoft Hotfix KB970895

Right now I'm running SQL 2005 on a WIndows 2008 ESX 3.5 VM. I have tried everything from reinstall WIndows Installer 4.5 to uninstall all Microsoft hotfixes and yet I'm still not able to install this hotfix. THe install keep failing that it cannot edit the permission on one of the *.dll files atx90,,.dll yet "EVERYONE" has full access to all directories... Any suggestions?

Answer : Unable to Install Microsoft Hotfix KB970895

Hi

You could check the following things:

1. Have you checked to see whether all the SQL services on each instance is running or vice versa. IE try running the hotfix when all SQL services are stopped, and then try again when all are running. Start and stop the services on SQL Server Configuration Mgr.

2. Run FileMon to see which processes are using the atx90 dll. Stop that process on TaskManager or the services console

3. If you are running 64bit SQL, make sure you download the appropriate hotfix for your version.

Good luck