Question : Activesync 4.5 gives support code 85010014

Set up:
- Windows XP Prof
- Activesync v4.5
- Windows Mobile 6 Professional
- HTC Touch
- No MS-Outlook installed
- Comodo Internet Security (Firewall, Antvirus)

Each time I try and sync my windows mobile device I get the Support Code 85010014. I have searched the web and found the following from Microsoft.

http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync-usb.mspx

Many items searched just talks about the error and may provide a link to Microsoft. Of course they don't seem to give a response suitable for someone without MS-Outlook and using Thunderbird.

Any clues on how I get rid of the message?
Thanks

Answer : Activesync 4.5 gives support code 85010014

Unfortunately you decided that you didn't want Outlook as your email client, but that you did want a Windows Mobile phone.  That's kinda like saying I want to sync my ipod with my Windows Media Player.

It states very clearly on the Activesync download page (http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx) :

"You must use Microsoft Outlook 2002, Outlook 2003, or Office Outlook 2007 to sync your e-mail, contacts, tasks, and notes from your computer."

As far as I can see, there is accepted standard for synchronizing with anything else.

You can try BirdieSync, it appears the be the best alternative out there. I'm still skeptical of how well it would work.

http://www.birdiesync.com/