Question : Wsus Client Download Updates issue

Hi,

Setup a wsus server on 2k3 with no major issues. Can see the clients fine in the console and everything seems ok. Setup the bits and bobs in GP for the timings etc and that seems to also be working. I noticed however the updates do not appear to be applying. I just get the little yellow shield stuck at 0% and then it disappears on the client. Occasionally it comes back again, presumably on a retry but same thing.

Have googled this death and done all things I can find to no avail. The log file below shows the specific error the clients are generating which seems to be major cause :-

DnldMgr      Error 0x8024401f occurred while downloading update; notifying dependent calls.

Have seen lots of reference to proxy type issues but have bypassed both test client and indeed the wsus server out of ISA and still get the issue.  IIS seems ok, permissions seem ok etc. Just wondered if anyone else has seen this and may be able to help?

Thanks,

Andrew

 
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2009-08-25	13:00:14:909	1332	116c	DnldMgr	** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
2009-08-25	13:00:14:909	1332	116c	DnldMgr	*********
2009-08-25	13:00:14:909	1332	116c	DnldMgr	  * Call ID = {60DB2C6B-A7F0-42CE-8AB6-33AD05EF3360}
2009-08-25	13:00:14:909	1332	116c	DnldMgr	  * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-08-25	13:00:14:909	1332	116c	DnldMgr	  * Updates to download = 1
2009-08-25	13:00:14:909	1332	116c	Agent	  *   Title = Security Update for Windows XP (KB960859)
2009-08-25	13:00:14:909	1332	116c	Agent	  *   UpdateId = {7A3D3EF0-B671-4E63-8A49-B13A200CA003}.101
2009-08-25	13:00:14:909	1332	116c	Agent	  *     Bundles 1 updates:
2009-08-25	13:00:14:909	1332	116c	Agent	  *       {BCC1A0AB-BC79-4386-8581-BC2FC28963CE}.101
2009-08-25	13:00:14:909	1332	116c	PT	+++++++++++  PT: Synchronizing file locations  +++++++++++
2009-08-25	13:00:14:909	1332	116c	PT	  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://services4/ClientWebService/client.asmx
2009-08-25	13:00:15:081	1332	116c	DnldMgr	***********  DnldMgr: New download job [UpdateId = {BCC1A0AB-BC79-4386-8581-BC2FC28963CE}.101]  ***********
2009-08-25	13:00:15:081	1332	116c	DnldMgr	  * Queueing update for download handler request generation.
2009-08-25	13:00:15:081	1332	116c	DnldMgr	Generating download request for update {BCC1A0AB-BC79-4386-8581-BC2FC28963CE}.101
2009-08-25	13:00:15:518	1332	116c	Handler	Windows Patch download for UpdateId = {BCC1A0AB-BC79-4386-8581-BC2FC28963CE}: selected action is download full-file.
2009-08-25	13:00:15:628	1332	116c	DnldMgr	***********  DnldMgr: New download job [UpdateId = {BCC1A0AB-BC79-4386-8581-BC2FC28963CE}.101]  ***********
2009-08-25	13:00:16:550	1332	116c	DnldMgr	  * BITS job initialized, JobId = {48FE410A-4EC1-4C55-A6C9-7F1003A628A9}
2009-08-25	13:00:16:987	1332	116c	DnldMgr	  * Downloading from http://services4/Content/AA/C1A1E20576BC745A720053357E46BE6C2A3F7FAA.exe to C:\WINDOWS\SoftwareDistribution\Download\e79474f5e34713a8fdc1e91dbfda729d\WindowsXP-KB960859-x86-ENU.exe (full file).
2009-08-25	13:00:17:409	1332	f78	DnldMgr	Error 0x8024401f occurred while downloading update; notifying dependent calls.
2009-08-25	13:00:17:409	1332	116c	Agent	*********
2009-08-25	13:00:17:425	1332	116c	Agent	**  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
2009-08-25	13:00:17:425	1332	116c	Agent	*************
2009-08-25	13:00:17:425	1332	116c	DnldMgr	*************
2009-08-25	13:00:17:425	1332	116c	DnldMgr	** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
2009-08-25	13:00:17:425	1332	116c	DnldMgr	*********
2009-08-25	13:00:17:425	1332	116c	DnldMgr	  * Call ID = {6C890835-9573-4564-BC54-F2F5DFB2FABB}
2009-08-25	13:00:17:425	1332	116c	DnldMgr	  * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-08-25	13:00:17:425	1332	116c	DnldMgr	  * Updates to download = 1
2009-08-25	13:00:17:425	1332	116c	Agent	  *   Title = Security Update for Windows XP (KB959426)
2009-08-25	13:00:17:425	1332	116c	Agent	  *   UpdateId = {0F9C03F7-D1E1-4D8F-9B66-8B1C7D30421F}.101
2009-08-25	13:00:17:425	1332	116c	Agent	  *     Bundles 1 updates:
2009-08-25	13:00:17:425	1332	116c	Agent	  *       {B4D97630-8595-42B4-95F3-B9AE52EFDB02}.101
2009-08-25	13:00:17:440	1332	116c	PT	+++++++++++  PT: Synchronizing file locations  +++++++++++
2009-08-25	13:00:17:440	1332	116c	PT	  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://services4/ClientWebService/client.asmx
2009-08-25	13:00:17:831	1332	116c	DnldMgr	***********  DnldMgr: New download job [UpdateId = {B4D97630-8595-42B4-95F3-B9AE52EFDB02}.101]  ***********
2009-08-25	13:00:17:831	1332	116c	DnldMgr	  * Queueing update for download handler request generation.
2009-08-25	13:00:17:831	1332	116c	DnldMgr	Generating download request for update {B4D97630-8595-42B4-95F3-B9AE52EFDB02}.101
2009-08-25	13:00:18:237	1332	116c	Handler	Windows Patch download for UpdateId = {B4D97630-8595-42B4-95F3-B9AE52EFDB02}: selected action is download full-file.
2009-08-25	13:00:18:394	1332	116c	DnldMgr	***********  DnldMgr: New download job [UpdateId = {B4D97630-8595-42B4-95F3-B9AE52EFDB02}.101]  ***********
2009-08-25	13:00:19:034	1332	116c	DnldMgr	  * BITS job initialized, JobId = {14B901FD-05ED-4D8F-A168-89F0DA38F854}
2009-08-25	13:00:19:472	1332	116c	DnldMgr	  * Downloading from http://services4/Content/C5/9BDFABDEC1C98057A92503CB00CE6ED623B517C5.exe to C:\WINDOWS\SoftwareDistribution\Download\91733b8ff63b41759cbf1c34dd108232\WindowsXP-KB959426-x86-ENU.exe (full file).
2009-08-25	13:00:19:894	1332	116c	Agent	*********
2009-08-25	13:00:19:894	1332	116c	Agent	**  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
2009-08-25	13:00:19:894	1332	116c	Agent	*************
2009-08-25	13:00:20:784	1332	1050	DnldMgr	Error 0x8024401f occurred while downloading update; notifying dependent calls.
2009-08-25	13:00:25:035	1332	f78	DnldMgr	Error 0x8024401f occurred while downloading update; notifying dependent calls.
2009-08-25	13:00:30:269	1332	1e30	DnldMgr	Error 0x8024401f occurred while downloading update; notifying dependent calls.
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Answer : Wsus Client Download Updates issue

Ok, looking for other things that you may have not tried yet.

You might want to go over this to verify permissions

http://web.archive.org/web/20071213183858/http://wsusinfo.onsitechsolutions.com/articles/016.htm

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