Question : SBS08 - RWW - FQDN - Can't Get it to Work?

Hi experts,

This problem has plagued me for a while and I have put it on the backburner a bit. But I have to sort it now.

The issue is... I am running SBS08 and am trying to configure RWW. At the moment I can use the static IP to connect to RWW and OWA and SharePoint work but when try to directly connect to a computer or the server produces a certificate error because I am using the IP and not a FQDN.

Our domain name is hosted through an external provider and I have had them set up an A record that points remote.mydomain.com to the IP of our server. Now when I enter remote.mydomain.com it redirects to remote.[my server ip address].com.

So my question is, how do I get [my server ip address] to display as mydomain?

I have a few ideas such as asking my external host to cloak it, or provide a reverse DNS entry but I am not totally sure???

Can you help???

Answer : SBS08 - RWW - FQDN - Can't Get it to Work?

Go here:
http://us.mirror.menandmice.com/knowledgehub/tools/dig

Put your hosting provider's DNS server in field 1.
Put your domain in field two: domain.com
Change the query type to ANY.

You will see your base domain records.

This is our output:

 <<>> DiG 9.2.3 <<>> @ns2.zoneedit.com mpecsinc.ca ANY  
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46137
;; flags: qr aa rd; QUERY: 1, ANSWER: 6, AUTHORITY: 3, ADDITIONAL: 0
 
;; QUESTION SECTION:
;mpecsinc.ca. IN ANY
 
;; ANSWER SECTION:
mpecsinc.ca. 7200 IN A 65.99.255.42  
mpecsinc.ca. 7200 IN NS ns2.zoneedit.com.  
mpecsinc.ca. 7200 IN NS ns15.zoneedit.com.  
mpecsinc.ca. 7200 IN NS ns3.zoneedit.com.  
mpecsinc.ca. 7200 IN SOA ns2.zoneedit.com. soacontact.zoneedit.com. 1232065218 14400 7200 950400 7200  
mpecsinc.ca. 7200 IN MX 0 inbound30.exchangedefender.com.  
 
;; AUTHORITY SECTION:
mpecsinc.ca. 7200 IN NS ns2.zoneedit.com.  
mpecsinc.ca. 7200 IN NS ns15.zoneedit.com.  
mpecsinc.ca. 7200 IN NS ns3.zoneedit.com.  
 
;; Query time: 93 msec
;; SERVER: 69.72.158.226#53(ns2.zoneedit.com)
;; WHEN: Thu Jan 21 04:01:24 2010
;; MSG SIZE rcvd: 244

Then, change domain.com to remote.domain.com and leave the query type as ANY.

Your result should be as follows (I used www as we do not use remote.mpecsinc.ca for our RWW):

; <<>> DiG 9.2.3 <<>> @ns2.zoneedit.com www.mpecsinc.ca ANY  
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 50543
;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 0
 
;; QUESTION SECTION:
;www.mpecsinc.ca. IN ANY
 
;; ANSWER SECTION:
www.mpecsinc.ca. 7200 IN A 65.99.255.42  
 
;; AUTHORITY SECTION:
mpecsinc.ca. 7200 IN NS ns2.zoneedit.com.  
mpecsinc.ca. 7200 IN NS ns15.zoneedit.com.  
mpecsinc.ca. 7200 IN NS ns3.zoneedit.com.  
 
;; Query time: 79 msec
;; SERVER: 69.72.158.226#53(ns2.zoneedit.com)
;; WHEN: Thu Jan 21 04:01:59 2010
;; MSG SIZE rcvd: 116


The prefix "remote" is an A RECORD, not a subdomain. Your DNS provider _should_ know the difference.

Philip