Question : Windows Server 2003 SP1 update problem

I have been trying to install Windows Server 2003 SP1 since it came out and still have not be able to do so.  Every time I get an error and it uninstalls itself and nothing changes.  So I have resulted to hopefully recieving some help from an expert on here.  I hope my shortened svcpack.log file is not too long and someone can help me.  It follows:



3.140: ================================================================================
3.140: 2005/10/17 13:20:01.953 (local)
3.172: C:\WINNT\SoftwareDistribution\Download\f1915c127b68f23f5487746099ecbec0\update\update.exe (version 5.6.1013.0)
3.172: Failed To Enable SE_SHUTDOWN_PRIVILEGE
3.172: Service Pack started with following command line: -z -er /ParentInfo:134203372ba5e1439de75ea18bfafa2c
3.281: Return Value From OnACPower = 1
3.281: OnACPower returned value( 0x1 ) which is Equal To 0x1
3.281: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite
3.297: InternalFileName of C:\WINNT\system32\HAL.DLL is Not Equal To halcmpx.dll
3.297: Condition succeeded for section CustomHalUnisysBlock.Section in Line 2 of PreRequisite
3.297: InternalFileName of C:\WINNT\system32\HAL.DLL is Not Equal To Unisys CMP Server ACPI HAL
3.297: First Condition in CustomHalUniSysBlock.Section2 Succeeded
3.297: Condition succeeded for section CustomHalUniSysBlock.Section2 in Line 3 of PreRequisite
3.297: InternalFileName of C:\WINNT\system32\HAL.DLL is Not Equal To HALSRAAC.DLL
3.297: Condition succeeded for section CustomHalStratusBlock.Section in Line 4 of PreRequisite
3.297: InternalFileName of C:\WINNT\system32\HAL.DLL is Not Equal To halce52.dll
3.297: Condition succeeded for section CustomHalMarathonBlock.Section in Line 5 of PreRequisite
3.312: Service SpUpdSvc Not Registered in SCM 0x424
3.312: Condition succeeded for section SpUpdSvcBlock.Section in Line 6 of PreRequisite
3.312: Start is Present
3.312: SYSTEM\CurrentControlSet\Services\MSDTC\Start is Not Equal To Specified Value
3.312: Second Condition in MSDTC.Not.Disabled Succeeded
3.312: Condition succeeded for section MDSTC.Check.Disabled in Line 7 of PreRequisite
15.859: DoInstallation: CleanPFR failed: 0x2
15.890: SetProductTypes: InfProductBuildType=BuildType.Sel
15.906: SetAltOsLoaderPath: No section uses DirId 65701; done.
16.062: DoInstallation:SetupOpenInfFile for OldUninstallInf file C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
16.062: CreateUninstall = 1,Directory = C:\WINNT\$NtServicePackUninstall$
110.344: ref tag c:\winnt\driver cache\i386\sp1.cab does not exist
110.344: ref tag c:\winnt\servicepackfiles\i386\sp1.cab does not exist
110.406: Starting AnalyzeComponents
110.406: AnalyzePhaseZero used 0 ticks
110.422: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
122.219: SetupVerifyInfFile failed with error 0x490 for oem12.inf of device SCSI\SEQUENTIAL&VEN_HP&PROD_C7438A&REV_V312\5&8842F3F&0&030
124.906: OEM file scan used 14484 ticks
144.750: AnalyzePhaseOne: used 34344 ticks
144.750: AnalyzeComponents: Hotpatch analysis disabled; skipping.
144.750: AnalyzeComponents: Hotpatching is disabled.
144.750: FindFirstFile c:\winnt\$hf_mig$\*.*
145.359: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.390: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.719: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.812: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.844: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.844: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.859: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.859: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.859: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.859: Service Pack 1 Setup encountered an error:  The  update.ver file is not correct.
145.953: Failed to open c:\winnt\$hf_mig$\KB885250\update\updatebr.inf
145.969: Failed to open c:\winnt\$hf_mig$\KB885835\update\updatebr.inf
146.015: Failed to open c:\winnt\$hf_mig$\KB896688\update\updatebr.inf
146.015: Failed to open c:\winnt\$hf_mig$\KB899589\update\updatebr.inf
146.031: Failed to open c:\winnt\$hf_mig$\KB900725\update\updatebr.inf
146.031: Failed to open c:\winnt\$hf_mig$\KB901017\update\updatebr.inf
146.031: Failed to open c:\winnt\$hf_mig$\KB902400\update\updatebr.inf
146.031: Failed to open c:\winnt\$hf_mig$\KB904706\update\updatebr.inf
146.031: Failed to open c:\winnt\$hf_mig$\KB905414\update\updatebr.inf
146.031: Failed to open c:\winnt\$hf_mig$\KB905495\update\updatebr.inf
146.031: Analyzing Devices...
146.031: Enumerating Devices of display, GUID {4d36e968-e325-11ce-bfc1-08002be10318}
146.140: Enumerating Devices of hdc, GUID {4D36E96A-E325-11CE-BFC1-08002BE10318}
146.250: Enumerating Devices of media, GUID {4D36E96C-E325-11CE-BFC1-08002BE10318}
146.375: Enumerating Devices of Processor, GUID {50127DC3-0F36-415e-A6CC-4CB3BE910B65}
146.484: Enumerating Devices of System, GUID {4D36E97D-E325-11CE-BFC1-08002BE10318}
146.625: Enumerating Devices of Unknown, GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
146.734: AnalyzeDevices used 703 ticks
163.203: AnalyzePhaseTwo used 16469 ticks
163.203: AnalyzePhaseThree used 0 ticks
163.203: AnalyzePhaseFive used 0 ticks
163.578: AnalyzePhaseSix used 375 ticks
165.000: AnalyzeComponents used 54594 ticks
165.000: Downloading 0 files
165.000: bPatchMode = TRUE
165.015: Inventory complete: ReturnStatus=0, 148953 ticks
165.015: Num Ticks for invent : 148953
167.250: CheckRegistryValue: Registry - Inf integer values mismatch
167.250: Conditional load of section IAS.Reg.Install.Condition succeeded
167.250: Conditional load of section Mpeg2Data.Reg.Install.Condition succeeded
167.265: Conditional load of section IIS.DCOM.IISAdmin.Reg.Install.Condition succeeded
167.265: Conditional load of section IIS.DCOM.CertObj.Reg.Install.Condition succeeded
167.265: Conditional load of section IIS.DCOM.W3Control.Reg.Install.Condition succeeded
167.265: Conditional load of section IIS.DCOM.WamReg.Reg.Install.Condition succeeded
167.265: Conditional load of section WindowsFirewall.Reg.Install.Condition succeeded
167.265: Allocation size of drive C: is 4096 bytes, free space = 2859315200 bytes
245.687: Drive C: free 2726MB req: 813MB w/uninstall 1238MB
245.687: CabinetBuild complete
245.687: Num Ticks for Cabinet build : 80672
245.703: Starting process:  c:\winnt\softwaredistribution\download\f1915c127b68f23f5487746099ecbec0\\update\nv4prep.exe
245.734:  Return Code = 0
245.734: Starting process:  C:\WINNT\system32\reg.exe save HKLM\system C:\WINNT\system32\config\system.sp /y
249.234:  Return Code = 0
249.234: Starting process:  C:\WINNT\system32\reg.exe save HKLM\software C:\WINNT\system32\config\software.sp /y
307.281:  Return Code = 0
307.281: Starting process:  C:\WINNT\System32\R2Repair.exe /ProcessesToRunBeforeArchive /SP1
307.281:  Return Code = 0
307.344: DeRegisterUninstallProgramInInf: No Old UninstallDir
333.531: ArchiveFilesFromArchiveFilesSections:FindFirstFile for c:\winnt\java\packages\* Failed: 0x3
333.531: ArchiveFilesFromArchiveFilesSections:FindFirstFile for c:\winnt\java\packages\data\* Failed: 0x3
337.922: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.015: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.015: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.015: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.015: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
338.015: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
444.375: Num Ticks for Backup : 198688
444.547:
AppPatch not installed.
444.547: AppPatch not installed. Registry will be archived.
457.547: Num Ticks for creating uninst inf : 13172
457.547: Registering Uninstall Program for -> Windows Server 2003 Service Pack, Service Pack 1 , 0x0
468.062: Enumerating Devices of display, GUID {4d36e968-e325-11ce-bfc1-08002be10318}
468.187: Enumerating Devices of hdc, GUID {4D36E96A-E325-11CE-BFC1-08002BE10318}
468.297: Enumerating Devices of media, GUID {4D36E96C-E325-11CE-BFC1-08002BE10318}
468.406: Enumerating Devices of Processor, GUID {50127DC3-0F36-415e-A6CC-4CB3BE910B65}
468.515: Starting Backup For ACPI\GenuineIntel_-_x86_Family_6_Model_8
471.234: Starting Backup For ACPI\GenuineIntel_-_x86_Family_6_Model_8
471.937: Enumerating Devices of System, GUID {4D36E97D-E325-11CE-BFC1-08002BE10318}
472.078: Enumerating Devices of Unknown, GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
480.312: PFE2: Per File Exceptions will not be used.
480.312: In order to successfully complete this installation, the following services will automatically be stopped and re-started.
480.312: Windows Internet Name Service (WINS).
480.312: Windows Internet Name Service (WINS)
528.687: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\scw.cat with error 0x57
528.687: GetCatVersion:  Failed to retrieve version information from C:\WINNT\scw.cat with error 0x80092004
529.890: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.sasetup.cat with error 0x57
529.906: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.sasetup.cat with error 0x80092004
534.203: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\osccab.cat with error 0x57
534.203: GetCatVersion:  Failed to retrieve version information from C:\WINNT\osccab.cat with error 0x80092004
534.922: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ntprint.cat with error 0x57
535.000: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.ntprint.cat with error 0x80092004
580.906: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5.cat with error 0x57
581.078: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.nt5.cat with error 0x80092004
654.390: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\netfx.cat with error 0x57
654.390: GetCatVersion:  Failed to retrieve version information from C:\WINNT\netfx.cat with error 0x80092004
657.937: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mstsweb.cat with error 0x57
657.937: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.mstsweb.cat with error 0x80092004
657.984: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ins.cat with error 0x57
657.984: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.ins.cat with error 0x80092004
658.344: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ims.cat with error 0x57
658.344: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.ims.cat with error 0x80092004
658.812: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.fp5.cat with error 0x57
658.812: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.fp5.cat with error 0x80092004
660.125: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\cmexcept.cat with error 0x57
660.125: GetCatVersion:  Failed to retrieve version information from C:\WINNT\cmexcept.cat with error 0x80092004
660.375: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.admt.cat with error 0x57
660.375: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.admt.cat with error 0x80092004
661.187: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.adminpak.cat with error 0x57
661.187: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.adminpak.cat with error 0x80092004
664.375: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\sp1.cat with error 0x57
664.609: GetCatVersion:  Failed to retrieve version information from C:\WINNT\sp1.cat with error 0x80092004
728.594: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmsocm.cat with error 0x57
728.609: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.wmsocm.cat with error 0x80092004
730.859: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.uddi.cat with error 0x57
730.859: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.uddi.cat with error 0x80092004
733.390: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5inf.cat with error 0x57
733.469: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.nt5inf.cat with error 0x80092004
765.422: GetCatVersion:  Failed to retrieve version information from C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.fxscat.cat with error 0x57
765.422: GetCatVersion:  Failed to retrieve version information from C:\WINNT\Tmp.0.fxscat.cat with error 0x80092004

//bunch of copied file acknowledgements

1590.015: Copied file:  C:\WINNT\system32\spool\DRIVERS\W32X86\3\hpcjrr.dll
1590.156: Copied file:  C:\WINNT\system32\spool\DRIVERS\W32X86\3\hpcabout.dll
1606.390: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.375: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.375: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
1607.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
1607.500: Num Ticks for Copying files : 1149953
1607.500: Starting process:  C:\WINNT\uddisp.exe install "c:\winnt\softwaredistribution\download\f1915c127b68f23f5487746099ecbec0\\"
1607.687:  Return Code = 0
1607.687: Starting process:  C:\WINNT\System32\R2Repair.exe /ProcessesToRunAfterCopying /SP1
1607.687:  Return Code = 0
1608.672: DoRegistryUpdates:SetupInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5
1608.672: INF_REGISTRY Failed
1608.672: DoInstallation:DoRegistryUpdates failed
1616.937: Unregistration of sprecovr successful
1616.953: Access is denied.
1771.359: Message displayed to the user: Access is denied.
1771.359: User Input: OK
1771.359: Service Pack 1 installation did not complete.

Select 'OK' to undo the changes that have been made.
1772.109: Message displayed to the user: Service Pack 1 installation did not complete.

Select 'OK' to undo the changes that have been made.
1772.109: User Input: OK
1772.125: Starting process:  C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
2564.312: Software Update Rollback has completed with return code 0xbc2.  This rollback requires a reboot.
2564.312: Service Pack 1 installation did not complete.

Windows Server 2003 has been partially updated and may not work properly.
2568.781: Message displayed to the user: Service Pack 1 installation did not complete.

Windows Server 2003 has been partially updated and may not work properly.
2568.781: User Input: OK
2568.781: Update.exe extended error code = 0x5

__________________________________

Hopefully someone can help and I'm sorry if this is too long.  Thanks in advance.

Answer : Windows Server 2003 SP1 update problem

Netman66--- good catch on drive space, I hadn't noticed that before, but it is still within the required range... although it would be nice to have more room.

uescjp---
I reread the last log file and it looks like all but ONE of the KB updates that I had you fix in the first round took... but one of them was still corrupt:
Failed to open c:\winnt\$hf_mig$\KB885835\update\updatebr.inf

I would rerun %comspec% /c rmdir /s /q %windir%\$hf_mig$\KB885835 and then manually download the update from here:
http://www.microsoft.com/downloads/details.aspx?familyid=AACB97CB-E8F0-461F-B2D2-F1065229B64E&displaylang=en to reinstall.

It's really best to stay on the first track of troubleshooting if we got SOME progress... so, if you haven't gotten any further... give this a try.

(I'd also free up some space on your C:\ drive it possible).

Jeff
TechSoEasy