Was that RIM tech support, or someone at a service provider?
Given that BES 4.x has now been superseded by 5.x, and how quickly RIM stop doing anything for the older versions, if you are going to wait for testing then you are going to be waiting for a very long time.
The information I had from MS when this was released was that it was simply a repackaging exercise and nothing had changed.
Take a read of this - most postings saying the same thing - use the latest version.
http://www.blackberryforums.com/bes-admin-corner/202050-cdo-dll-versions.htmlSimon.