I disagree with Dan's first point, and agree with the second.
First: Given that there is a desktop computer attached to the same router, sharing the same ISP connection, and it's having no problems, it is EXTREMELY unlikely that the router or ISP are to blame. But you can try the laptop on a free WiFi connection as suggested to confirm this (McDonalds, Whataburger, Starbucks, library, etc.). If the problem follows the laptop (which it most likely will), then the ISP is not to blame.
Second: Given all the troubleshooting you've already tried, and the fact that you haven't mentioned any malware scans, I think malware is the most likely culprit. I'd recommend scanning first with
Malwarebytes. If at all possible, pull the hard drive from the laptop and attach it to your desktop, or another known clean machine, and scan it there.
hth
:)