Question : Error printing report

Im getting PCL XL errors while printing an access report on a particular users machine.  The printed errors look like this:

PCL XL Error
Subsystem: KERNAL
Error: IllegalOperatorSequence
Operator:  EndSession
Position: 25

This user is using Access 2003, Windows XP pro.  This error is the same whether printed on our Cannon Copier or HP Laserjet.  
I know this is not an issue with Access, it has something to do with Firmware or print drivers, as my machine prints this fine using another printer, but it seems to me that this problem had never occurred in the past using Access 2000 printing the same reports.  The troubleshooting steps I have taken so far, to no effect are:

Reboot the Computer
Reboot the Printers
Delete and reinstall the printers

What should be my next steps in eliminating the problem?

Thanks

Answer : Error printing report

I guess the usual thing to try is to ensure u have all the latest updates from Windows and probably the printer drivers