I have a new toshiba laptop computer running Windows XP and a fresh install of Office 2007. In powerpoint 2007 when I create a pie chart and then edit the pie slices to change the colors the computer locks up. Either powerpoint crashes on it's own, or you have to shut it down.
I've tried disabling all the COM add-ins, still happens, tried turning off autosave, still happens.
Please let me know if anyone has any suggestions. Thanks.
Here are the three errors I get when this happens.
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5001
Date: 1/20/2010
Time: 10:02:15 AM
User: N/A
Computer: M5-BRYAN
Description:
Bucket 559281406, bucket table 5, EventType officelifeboathang, P1 powerpnt.exe, P2 12.0.6500.5000, P3 ntdll.dll, P4 5.1.2600.5755, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 35 00 35 00 39 00 32 00 5.5.9.2.
0018: 38 00 31 00 34 00 30 00 8.1.4.0.
0020: 36 00 0d 00 0a 00 42 00 6.....B.
0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
0030: 74 00 54 00 61 00 62 00 t.T.a.b.
0038: 6c 00 65 00 20 00 35 00 l.e. .5.
0040: 0d 00 0a 00 ....
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 1/20/2010
Time: 10:02:01 AM
User: N/A
Computer: M5-BRYAN
Description:
EventType officelifeboathang, P1 powerpnt.exe, P2 12.0.6500.5000, P3 ntdll.dll, P4 5.1.2600.5755, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 6c 00 69 00 c.e.l.i.
0010: 66 00 65 00 62 00 6f 00 f.e.b.o.
0018: 61 00 74 00 68 00 61 00 a.t.h.a.
0020: 6e 00 67 00 2c 00 20 00 n.g.,. .
0028: 70 00 6f 00 77 00 65 00 p.o.w.e.
0030: 72 00 70 00 6e 00 74 00 r.p.n.t.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 2c 00 20 00 31 00 32 00 ,. .1.2.
0048: 2e 00 30 00 2e 00 36 00 ..0...6.
0050: 35 00 30 00 30 00 2e 00 5.0.0...
0058: 35 00 30 00 30 00 30 00 5.0.0.0.
0060: 2c 00 20 00 6e 00 74 00 ,. .n.t.
0068: 64 00 6c 00 6c 00 2e 00 d.l.l...
0070: 64 00 6c 00 6c 00 2c 00 d.l.l.,.
0078: 20 00 35 00 2e 00 31 00 .5...1.
0080: 2e 00 32 00 36 00 30 00 ..2.6.0.
0088: 30 00 2e 00 35 00 37 00 0...5.7.
0090: 35 00 35 00 2c 00 20 00 5.5.,. .
0098: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00a0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00a8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00b0: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00b8: 49 00 4c 00 2c 00 20 00 I.L.,. .
00c0: 4e 00 49 00 4c 00 20 00 N.I.L. .
00c8: 4e 00 49 00 4c 00 0d 00 N.I.L...
00d0: 0a 00 ..
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 1/20/2010
Time: 9:59:07 AM
User: N/A
Computer: M5-BRYAN
Description:
Faulting application powerpnt.exe, version 12.0.6500.5000, stamp 49a68f9d, faulting module mso.dll, version 12.0.6425.1000, stamp 49d65443, debug? 0, fault address 0x00232895.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 70 00 6f 00 77 00 .p.o.w.
0030: 65 00 72 00 70 00 6e 00 e.r.p.n.
0038: 74 00 2e 00 65 00 78 00 t...e.x.
0040: 65 00 20 00 31 00 32 00 e. .1.2.
0048: 2e 00 30 00 2e 00 36 00 ..0...6.
0050: 35 00 30 00 30 00 2e 00 5.0.0...
0058: 35 00 30 00 30 00 30 00 5.0.0.0.
0060: 20 00 34 00 39 00 61 00 .4.9.a.
0068: 36 00 38 00 66 00 39 00 6.8.f.9.
0070: 64 00 20 00 69 00 6e 00 d. .i.n.
0078: 20 00 6d 00 73 00 6f 00 .m.s.o.
0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l.
0088: 20 00 31 00 32 00 2e 00 .1.2...
0090: 30 00 2e 00 36 00 34 00 0...6.4.
0098: 32 00 35 00 2e 00 31 00 2.5...1.
00a0: 30 00 30 00 30 00 20 00 0.0.0. .
00a8: 34 00 39 00 64 00 36 00 4.9.d.6.
00b0: 35 00 34 00 34 00 33 00 5.4.4.3.
00b8: 20 00 66 00 44 00 65 00 .f.D.e.
00c0: 62 00 75 00 67 00 20 00 b.u.g. .
00c8: 30 00 20 00 61 00 74 00 0. .a.t.
00d0: 20 00 6f 00 66 00 66 00 .o.f.f.
00d8: 73 00 65 00 74 00 20 00 s.e.t. .
00e0: 30 00 30 00 32 00 33 00 0.0.2.3.
00e8: 32 00 38 00 39 00 35 00 2.8.9.5.
00f0: 0d 00 0a 00 ....
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