Are you looking at the stats from ESX or from the VM guest OS. If you're looking at the stats from the VM guest OS you will not see correct information.
How many vCPUs does the system have as well as memory? Is the memory reserved? In general with virtual TS/Citrix Servers you should:
1. Disable the baloon driver in vmware tools
2. Reserve 4GB RAM on a .x86 VM
3. Only install 1 vCPU