Go to Start | Run and type mplay32.exe or mplayer2.exe Does the MP3 play in that media player? (That is the MCI Media Player. To learn more about it and its role in playing media in PPT, see
http://web.archive.org/web/20080822000633/http://www.playsforcertain.com/tutorial.htmWhat you're describing sounds like a codec issue to me. At the page above, there are a couple of links to codec packages you might want to take a look at. I had to give you a link via the wayback machine, because the tutorials page at Plays For Certain is currently under construction. So those direct links don't seem to work. I googled K-Lite Codecs and came up with a link here:
http://www.free-codecs.com/download/K_lite_codec_pack.htm You'll be able to google the Microsoft Download Center and GSpot if you decide you need to hit those pages, too, after reading those multimedia tutorials at Plays For Certain.com