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Question : Tivoli Storage Manager Backup Archive Client App Crash DSM.EXE after installing on Windows Server 2008 R2 64 bit
DSM.exe is crashing right after installing version:
5.5.2.6 - TIV - TSMBAC - WinX64.exe
See details below:
Problem signature:
Problem Event Name: APPCRASH
Application Name: dsm.exe
Application Version: 5.5.1.16
Application Timestamp: 49a2e4fc
Fault Module Name: StackHash_6930
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 6930
Additional Information 2: 6930f4bc1c2c68d6556f4910e0
bebf17
Additional Information 3: f031
Additional Information 4: f0310870d16b8068a439811637
73372f
Answer : Tivoli Storage Manager Backup Archive Client App Crash DSM.EXE after installing on Windows Server 2008 R2 64 bit
Windows Server 2008 R2 support starts with TSM V5.5.4. This is likely your issue.
See -
http://www-01.ibm.com/supp
ort/docvie
w.wss?rs=6
63&
uid=swg
21243309#w
inpart
Chris B
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