Well, there are two initial ways to take care of that. One is to go to that
user's PC or remote in if you can and then bring up a command prompt.
Navigate to the office folder and then input:
outlook.exe /cleanprofile
With the cleanprofile switch it might jsut repaire the user's profile and
then you should be okay. If that does not work then you are going to need to
delete and then readd the user's outlook profile. This is not hard and with
a little prep no data is lost. I can fill in the blanks on that one if the
first fix doesn't work. Let me know.