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Question : OCS will not start - Event ID 20482
This is a brand new install of OCS 2007 Enterprise. I get the following error when I try to start the service on the OCS server. I am new to OCS and cannot figure out what the issue is here. Can someone point me in the right direction?
Error
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Server could not retrieve its initial configuration for a class from the WMI Provider.
Class: MSFT_SIPRoutingSetting
Cause: This can occur if the connection to Active Directory or SQL back-end database is down or if permissions to the service account are altered. Retrieval can also fail if an invalid entry is entered in the class using the UI or WMI or if corruption occurs in local WMI repository.
Resolution:
Make sure the account the service is running under has proper privileges and that connection to Active Directory or SQL back-end database is functional. Verify an identical entry does not exist as a direct federation partner or an IM service provider.
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I am running OCS Enterprise on Windows 2003 R2 64. My SQL server is Windows 2003 R@ 64 running SQL 2005 64.
Answer : OCS will not start - Event ID 20482
does this EE post work for you:
http://www.experts-exchang
e.com/Soft
ware/Serve
r_Software
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Web_Serve
rs/Microso
ft_IIS/Q_2
4269731.ht
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