Question : Unable to Install Office Communicator 2005 after Un-install

I un-installed the client's Office Communicator through Add/Remove programs. When I try to re-install it, the installation appears to go through, but the Microsoft Office Communicator folder is never created within Program Files. She is a domain user with local admin rights. I also tried with the local admin account.

We were able to replicate this issue on another laptop with a slightly different image. Not sure if the image is the problem, or possible a GPO.

Here is the event from the Application log.

Event Type:      Information
Event Source:      MsiInstaller
Event Category:      None
Event ID:      11708
Date:            11/30/2009
Time:            12:27:31 PM
User:            LIVXPL-4F915L1\Emperor041
Computer:      LIVXPL-4F915L1
Description:
Product: Microsoft Office Communicator 2005 -- Installation failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 42 45 35 41 44 34 33   {BE5AD43
0008: 30 2d 39 45 30 43 2d 34   0-9E0C-4
0010: 32 34 33 2d 41 42 33 46   243-AB3F
0018: 2d 35 39 33 38 33 35 38   -5938358
0020: 36 39 38 35 35 7d         69855}

All the computers are running Windows XP with SP3.

Answer : Unable to Install Office Communicator 2005 after Un-install

I ended up resolving the issue by manually deleting the REG keys.