Question : MS Office XP programs freeze when trying to Save or Save As

I am using a Windows XP Home PC, all up to date. We have MS Office XP Standard for Students and Teachers.

My daughter (the student) was working on a project in Word last night and when she tried to save it it locked up on her. We have to task manager to close it down. I have tried uninstalling/reinstalling as well as repairing. Also after the uninstall I have tried deleting the 3 Office 10.0 registry keys in the registry editor before I reinstalled, but I get the exact same problem.

Now here's another weird part - she coppied and pasted her original Word document that started this whole thing to our other computer. Same type of computer, with Win XP Home, all up to date etc. Well when she tried to save it over there, the EXACT same thing happened again! - Also tried uninstall/reinstall, repair, etc. over there with no results.

Please help!

Answer : MS Office XP programs freeze when trying to Save or Save As

Hello pchservicesIN,

this could be due to the latest security update from microsoft you can check this kb for explanation and fix
source: http://support.microsoft.com/?kbid=918165

hope this helps a bit
bruintje