Question : Create Mail Merge in Word from Public Folder in Outlook

When trying to create labels or a mail merge in Word 2007 I am not able to access the public folder in Outlook 2007.  Only the personal folder is displayed

Answer : Create Mail Merge in Word from Public Folder in Outlook

There are some problems known by mail merging from public folders.  See MS article:
http://support.microsoft.com/kb/320838/en-us

The best work around is to export these public to a .pst file. Hang this outlook data file in your outlook and create the mail merge from there on.

Hope this works :-)

Richard

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