Question : Remote Desktop - Protection Policy

I currently work in a school and have come across a situation where I need some help.

Currently we have a few seperate schools at which we're required to do administration, this means long walks (currently it's snowing in the UK!) and using the Remote Desktop tool is a life saver. However being a school any technician is simply able to view what a staff or more importantly student is looking at and this surely falls under some legislation.

My question is can I provide different levels of privileges (for remote control software) to a Network Manager and IT Technicians where the NM rank is able to view anything and everything without being 'noticed' and where technicians must be 'accepted' by the user.

If this solution exists in a Windows 2003 server environment that would be great, if not we would have to consider other options.

Thanks in advance!

Answer : Remote Desktop - Protection Policy

I'm not getting all you are asking for. If you use the RDP feature on client OS, you cannot view the session of users, as you take over that session (the user is locked out). In Terminal Server sessions, you will be able to do surveillance (watch while they act), but need the user's password. For performing remote assistance there is an own feature called the same, but it is cumbersome.