Question : "Your changes could not be saved to {filename} but were saved to a temporary document named {3F8C6100}. Close the existing document, then open the temp document and save it under a new name"

We have upgraded the Virus software, and ensured that the file permissions were set correctly.  We are running Terminal server with the data on a separate file server.  Both are on the same subnet, and segment.  This is sporadic, approximately 2-3 files per week.  We have 4 Terminal Servers, all running Win2K with Citrix XP.

Answer : "Your changes could not be saved to {filename} but were saved to a temporary document named {3F8C6100}. Close the existing document, then open the temp document and save it under a new name"

Jim,

Since it's only sporadic it's very hard to track it down although I suspect that the AV-software may cause it.

Have a look on the additional KB-file:
http://support.microsoft.com/kb/q102888/

Do You use the latest SP for Excel 97?
Is it the same files or different files that are involved when the message appear?

 
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