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Question : Error 1720 installing software for Shoretel Call manager
We just got a new phone system in our office (ip phones) and the desktop software will not install on a couple of computers.
Both computers are Vista SP2 (just like the others where the install worked fine) but am getting an error 1720 referring to the Windows Installer.
I haven't been able to find the correct Windows Installer for these machines, or else it isn't working correctly. I tried to install 4.5 windows installer and it just kept telling me not enough disk space (which is completely not true). So I searched for windows installer for Vista and wasn't able to find what I thought was the exact version, or any version I could get to work on these two machines.
Attached is the description of the error in Event Viewer
Answer : Error 1720 installing software for Shoretel Call manager
I found someone yesterday that knew how to edit the .msi file and that's what finally worked so I will close out this ticket.
Thanks for the info.
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