Question : Remote desktop to terminal session error

We have one user that remote desktops to a terminal server and gets a blank screen. I have deleted the terminal session and profile on the server, still doesnt work. I had the user try on a different machine and it works. What could be causing this problem onthere machine? Obviously the server is working just fine because she is able to do it from other machines. Is there a cache or something I can clear to fix this? Thanks. We are using XP machines and 2003 servers

Answer : Remote desktop to terminal session error

You have to see how much time you have spent on this troubleshooting.  This problem requires more information in order to recreate the problem and be able to provide a solution.  You may consider formattng the computer and this should fix every problem.  The format may not take more than a couple of hours.