Question : Program constantsly closes and has "encountered error report"

Using Office 2003 and recently applied some SP2 updates.  Excel program nows consistently crashes and closes with "encoutered error report"

Answer : Program constantsly closes and has "encountered error report"

Try starting using the "safemode" option to see if the speed improves...

From a Command Prompt (MS-DOS) Prompt - click [Start] menu, select "Run..." & then type the following (before pressing [Return]):

cmd

When you see the "CMD.exe" window, type the following:

"C:\Program Files\Microsoft Office\Office11\Excel.exe" /s

With Excel's /s switch you will see the text "(Safe Mode)" displayed on the title bar of the application.


Now, locate the "Detect and Repair..." option on the "Help" menu & then re-start (normally) to see if the issue is resolved.

Of course, you could always roll-back to before the patches were applied if you have "System Restore" running on your machine.  Find this from the [Start] menu, click "Programs" / "Accessories" / "System Tools" / "System Restore".

BFN,

fp.