Question : Problem with Backup Configuration Wizard in SBS 2003 - "An unexpected error occurred (80070057). The parameter is incorrect"

Hi!

I have problem trying to configure the backup using the configuration wizard in SBS 2003. Error is as above. I've found little about this on the web except for some suggestion of a COM problem. Unfortunately I can find no resolution. Can anyone suggest a fix?

Error info:

Log output from the configuration wizard:

message 22/12/2005 14:21
C:\Program Files\Microsoft Windows Small Business Server\Backup\bkpwizdll.dll, version 5.2.2893.0
NTMS session started successfully.
Call to EnumerateNtmsObject(NTMS_LIBRARY) returned ok.
Will enumerate on 3 media libraries found.
Call to GetNtmsObjectInformation(NtmsLibraryInfo) returned ok.
Call to GetNtmsObjectInformation(NtmsLibraryInfo) returned ok.
Found an enabled library (online or stand-alone).
Call to EnumerateNtmsObject(NTMS_MEDIA_TYPE) returned ok.
Will enumerate on 2 media types found.
Call to GetNtmsObjectInformation(NtmsMediaTypeInfo) returned ok.
Found a tape media type in the library.
No command line switches were provided. Full Wizard run will be performed.
Calling CommitOperator()
Call to CommitOperator() returned ok.
Calling CommitBackupScript()
Call to CommitBackupScript() returned ok.
Calling CommitRetention()
Error 0x80070057 returned from call to CommitRetention().
Backup Wizard finished with error code 0X80070057.

There are also 2 VSS error messages appearing the Application log. One of them is:

Event Type:      Warning
Event Source:      VSS
Event Category:      None
Event ID:      12290
Date:            22/12/2005
Time:            14:21:37
User:            N/A
Computer:      DRPASERV
Description:
Volume Shadow Copy Service warning: GetVolumeInformationW(\\?\Volume{f2bafdf1-80d2-11d9-a499-806e6f6e6963}\,NULL,0,NULL,NULL,[0x00000000], , 260) == 0x00000005.  hr = 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20   - Code:
0008: 53 50 52 50 52 4f 56 43   SPRPROVC
0010: 30 30 30 30 32 32 34 32   00002242
0018: 2d 20 43 61 6c 6c 3a 20   - Call:
0020: 53 50 52 50 52 4f 56 43   SPRPROVC
0028: 30 30 30 30 32 31 37 34   00002174
0030: 2d 20 50 49 44 3a 20 20   - PID:  
0038: 30 30 30 30 36 39 33 32   00006932
0040: 2d 20 54 49 44 3a 20 20   - TID:  
0048: 30 30 30 30 37 36 38 38   00007688
0050: 2d 20 43 4d 44 3a 20 20   - CMD:  
0058: 43 3a 5c 57 49 4e 44 4f   C:\WINDO
0060: 57 53 5c 53 79 73 74 65   WS\Syste
0068: 6d 33 32 5c 73 76 63 68   m32\svch
0070: 6f 73 74 2e 65 78 65 20   ost.exe
0078: 2d 6b 20 73 77 70 72 76   -k swprv
0080: 2d 20 55 73 65 72 3a 20   - User:
0088: 4e 54 20 41 55 54 48 4f   NT AUTHO
0090: 52 49 54 59 5c 53 59 53   RITY\SYS
0098: 54 45 4d 20 20 20 20 20   TEM    
00a0: 2d 20 53 69 64 3a 20 20   - Sid:  
00a8: 53 2d 31 2d 35 2d 31 38   S-1-5-18
00b0: 2d 20 45 72 72 6f 72 3a   - Error:
00b8: 47 65 74 56 6f 6c 75 6d   GetVolum
00c0: 65 49 6e 66 6f 72 6d 61   eInforma
00c8: 74 69 6f 6e 57 28 5c 5c   tionW(\\
00d0: 3f 5c 56 6f 6c 75 6d 65   ?\Volume
00d8: 7b 66 32 62 61 66 64 66   {f2bafdf
00e0: 31 2d 38 30 64 32 2d 31   1-80d2-1
00e8: 31 64 39 2d 61 34 39 39   1d9-a499
00f0: 2d 38 30 36 65 36 66 36   -806e6f6
00f8: 65 36 39 36 33 7d 5c 2c   e6963}\,
0100: 4e 55 4c 4c 2c 30 2c 4e   NULL,0,N
0108: 55 4c 4c 2c 4e 55 4c 4c   ULL,NULL
0110: 2c 5b 30 78 30 30 30 30   ,[0x0000
0118: 30 30 30 30 5d 2c 20 2c   0000], ,
0120: 20 32 36 30 29 20 3d 3d    260) ==
0128: 20 30 78 30 30 30 30 30    0x00000
0130: 30 30 35 20 20 20 20 20   005    

Answer : Problem with Backup Configuration Wizard in SBS 2003 - "An unexpected error occurred (80070057). The parameter is incorrect"

Since I've missed you before going on break, I'll leave this...

At this point it's probably best to REINSTALL the administrative tools for your server.  This is done quite easily by logging in as the Administrator (not just a member of the domain admin group), going to add/remove programs > Windows Small Business Server 2003.

On the Components screen, change Server Tools to "maintenance" and change Administrative Tools to "Uninstall".

Go through the wizard, reboot, and then run it again installing the tools.

Jeff
TechSoEasy