Question : cleaning registry from nav, symantec, and mcafee

Hi,
I had nav2001 on win2k server, uninstalled it to install mcafee 4.5 netshield, since couldn't get it work fine, uninstalled this one too, when tried reinstalling nav it wouldn't let me; I then deleted all folders and files of symantec and norton, but the followings:
c:\programs\shared files\symantec shared
c:\programs\shared files\symantec shared\livereg
inside is vcsetup
c:\programs\shared files\symantec shared\script blocking
inside are sbserv, sbuilist.dat, scrauth.dll, scrblock.dll
c:\programs\epsonnet\epsonnet webmanager\html\applet\symantec
I then opened regedit and with search tool found the norton and symantec entries, and deleted them.
Still can't reinstall nav the following error msg comes out:
"initialization of the uninstall program not possible. Uninstall of this product could be not possible"
I found the following other keys and values in the registry, can I *safely* delete them, along with the folder and files described above?
thank you all.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAV_ALERT\0000
            DeviceDesc      NAV Alert
            Service            NAV Alert
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAV_AUTO-PROTECT\0000
            DeviceDesc      NAV Auto-Protect
            Service            NAV Auto-Protect
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAVAP\0000
            DeviceDesc      NAVAP
            Service            NAVAP
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAVAP\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAVENG\0000
            DeviceDesc      NAVENG
            Service            NAVENG
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAVENG\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAVEX15\0000
            DeviceDesc      NAVEX15
            Service            NAVEX15
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAVEX15\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NORTON_PROGRAM_SCHEDULER\0000
            DeviceDesc      Norton Program Scheduler
            Service            Norton Program Scheduler
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_SYMEVENT\0000
            DeviceDesc      SymEvent
            Service            SymEvent
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_SYMEVENT\0000\Control
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_SYMEVENT\0000\LogConf


HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAV_ALERT\0000
            DeviceDesc      NAV Alert
            Service            NAV Alert
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAV_AUTO-PROTECT\0000
            DeviceDesc      NAV Auto-Protect
            Service            NAV Auto-Protect
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAVAP\0000
            DeviceDesc      NAVAP
            Service            NAVAP
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAVAP\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAVENG\0000
            DeviceDesc      NAVENG
            Service            NAVENG
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAVENG\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAVEX15\0000
            DeviceDesc      NAVEX15
            Service            NAVEX15
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAVEX15\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NORTON_PROGRAM_SCHEDULER\0000
            DeviceDesc      Norton Program Scheduler
            Service            Norton Program Scheduler
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_SYMEVENT\0000
            DeviceDesc      SymEvent
            Service            SymEvent
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_SYMEVENT\0000\LogConf


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAV_ALERT\0000
            DeviceDesc      NAV Alert
            Service            NAV Alert
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAV_AUTO-PROTECT\0000
            DeviceDesc      NAV Auto-Protect
            Service            NAV Auto-Protect
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAVAP\0000
            DeviceDesc      NAVAP
            Service            NAVAP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAVAP\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAVENG\0000
            DeviceDesc      NAVENG
            Service            NAVENG
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAVENG\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAVEX15\0000
            DeviceDesc      NAVEX15
            Service            NAVEX15
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAVEX15\0000\LogConf
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NORTON_PROGRAM_SCHEDULER\0000
            DeviceDesc      Norton Program Scheduler
            Service            Norton Program Scheduler
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SYMEVENT\0000
            DeviceDesc      SymEvent
            Service            SymEvent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SYMEVENT\0000\Control
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SYMEVENT\0000\LogConf


HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SymEvent
            ImagePath      \??\C:\WINNT\System32\Drivers\symevent.sys
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SymEvent\Enum
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SymEvent\Security


HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SymEvent
            ImagePath      \??\C:\WINNT\System32\Drivers\symevent.sys
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\SymEvent\Security


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymEvent
            ImagePath      \??\C:\WINNT\System32\Drivers\symevent.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymEvent\Enum
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymEvent\Security


HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\lanmanserver\Shares
            Norton SystemWorks


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SBService
            ImagePath      C:\Programmi\File comuni\Symantec Shared\Script Blocking\SBServ.exe


HKEY_USERS\S-1-5-21-343818398-790525478-725345543-500\Software\Applications\Symantec WinFax Starter Edition


HKEY_USERS\S-1-5-21-343818398-790525478-725345543-500\Software\Microsoft\Internet Explorer\Explorer Bars\{C4EE31F3-4768-11D2-BE5C-00A0C9A83DA1}\FilesNamedMRU


HKEY_CLASSES_ROOT\Applications\NAVAPW32.EXE


HKEY_LOCAL_MACHINE\SOFTWARE\Symantec
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\ScriptBlocking


************** Mcafee *************


HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MCSHIELD\0000
            DeviceDesc      Network Associates McShield
            Service            McShield
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MCTASKMANAGER\0000
            DeviceDesc      Network Associates Task Manager
            Service            McTaskManager
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAIFILTR\0000
            DeviceDesc      NaiFiltr
            Service            NaiFiltr
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAIFSREC\0000
            DeviceDesc      NaiFsRec
            Service            NaiFsRec
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_NAITESTSERV\0000
            DeviceDesc      NAITestServ
            Service            NAITestServ


HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_MCSHIELD\0000
            DeviceDesc      Network Associates McShield
            Service            McShield
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_MCTASKMANAGER\0000
            DeviceDesc      Network Associates Task Manager
            Service            McTaskManager
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAIFILTR\0000
            DeviceDesc      NaiFiltr
            Service            NaiFiltr
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAIFSREC\0000
            DeviceDesc      NaiFsRec
            Service            NaiFsRec
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_NAITESTSERV\0000
            DeviceDesc      NAITestServ
            Service            NAITestServ


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MCSHIELD\0000
            DeviceDesc      Network Associates McShield
            Service            McShield
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MCTASKMANAGER\0000
            DeviceDesc      Network Associates Task Manager
            Service            McTaskManager
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAIFILTR\0000
            DeviceDesc      NaiFiltr
            Service            NaiFiltr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAIFSREC\0000
            DeviceDesc      NaiFsRec
            Service            NaiFsRec
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_NAITESTSERV\0000
            DeviceDesc      NAITestServ
            Service            NAITestServ

Answer : cleaning registry from nav, symantec, and mcafee

Now that I've got a better understanding of your requested information, I've gone back over your original post, and individually reviewed each entry. There are some things that make me pause and ask questions though, the questions are here:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\lanmanserver\Shares
          Norton SystemWorks

The above is not a standard registry entry for NAV, this is a registry entry for Symantec's Norton SystemWorks. (So, are you running Norton SystemWorks? If so, then be very cautious in removing any of the symantec registry entries as the rest of SystemWorks programs may require them)


HKEY_USERS\S-1-5-21-343818398-790525478-725345543-500\Software\Applications\Symantec WinFax Starter Edition

The above entry is usually created through an install of Outlook 2000 (or later). So if you use the Symantec Winfax Starter Edition from Outlook, then you don't want to remove this entry.


HKEY_USERS\S-1-5-21-343818398-790525478-725345543-500\Software\Microsoft\Internet Explorer\Explorer Bars\{C4EE31F3-4768-11D2-BE5C-00A0C9A83DA1}\FilesNamedMRU

The above entry affects your Internet Explorer Menus. I don't see this as being necessary, however you may need to reconfigure/ re-install Internet Explorer after removing this entry.

All other entries should be fine to be removed, however, if you are running ANY other McAfee or Symantec software, I would strongly recommend against removing these entries.

Hope this is closer to what you are looking for!

:o)

Bartender_1

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