Whats the CPU Usage? Under the performance Tab, whats the CPU Usage, and the Commit Charge values form the bottom?
start>run>eventvwr.msc
Under the System Log, sort by the SOURCE column, and see if there are any Disk Errors....
Also, the question above was asked, if this happened in all profiles.... If neeed, create another user account to retest....
And I would scrap Norton..... Which version is it?