Question : Win2K box gives blue screen then memory dump

I have a Windows2000 machine (SP4) that will not boot normally.  I can boot into safe mode with no problem.  If I try to boot normally, I see the windows white splash screen with the progress bar then the machine blue screens, does a complete memory dump, and reboots again.  (it just goes around in a circle; booting, memory dump,rebooting unless I boot into safe mode.)

No new hardware has been added to the machine

The owner of this machine claims this starting happening after she was prompted to install a Windows update.  (possibly Windows Installer 3.1)

I have both a mini dump and a complete memory dump but have not yet analized them.  

Thanks.

Answer : Win2K box gives blue screen then memory dump

I take it that this system has been down for a while.  I would throw another hard drive in it and install from scratch just to test.  If you have any valuable data on the other drive, you could put it in as a slave drive after your clean install (if that works) to copy data over.

If you don't care about the data on the current drive, Delete the partition and go for a clean install from scratch.   Then run an extensive check disk.