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Question : SMS 2003 Management Point error Message ID 5436
I keep receiving this error and it is preventing my clients from receiving advertisments. I have tried everything from a site restore to uninstalling and reinstalling the Management point and Reporting point. I even followed the microsoft workaround fround in article
http://support.microsoft.c
om/?kbid=8
86092
.
This all started when Windows 2003 SP1 was installed, but then the server ran out of space and crashed (don't ask, just don't trust anyone to do a simple task). After getting it back up with windows repair, and freeing up lots of space. This is the problem I was left with. I beleive the problem has somthing to do with IIS and the IUSER account or somthing but I am not sure.
Any ideas on this would be a great help.
Below is the message from Event ID 5436:
MP Control Manager detected MP is not responding to HTTP requests. The http error is Unauthorized.
Possible cause: MP service is not started or not responding.
Solution: Manually restart the SMS Agent Host service on the MP.
Possible cause: IIS service is not responding.
Solution: Manually restart the W3SVC service on the MP.
Possible cause: MP encountered an error when connecting to SQL Server.
Solution: Verify that the SQL server is properly configured to allow Management Point access. If using a standard SQL security account, verify that the SQL Server is configured to allow standard SQL Security; or configure the Management Point to use an NT integrated security account, with appropriate access. If using integrated security, verify the account used by the MP to connect to the SQL server is a member of the SMS_SiteSystemToSQLConnect
ion_
ode > group on the SQL server, that the account is not locked out, and that the account password is not expired. (In standard security, the default account is SMS_SQL_RX_
.)
Possible cause: The SQL server Service Principal Names (SPNs) are not registered correctly in Active Directory
Solution: Ensure SQL server SPNs are correctly registered. Review Q829868.
Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which SMS is configured to communicate.
Solution: Verify that the Default Web Site is configured to use the same ports which SMS is configured to use.
Possible cause: The Default Web Site is disabled in IIS.
Solution: Verify that the Default Web Site is enabled, and functioning properly.
Possible cause: The SMS ISAPI Application Identity does not have the requisite logon privileges.
Solution: Verify that the account that the SMS ISAPI is configured to run under has not been denied batch logon rights through group policy.
For more information, refer to Microsoft Knowledge Base article 838891.
Answer : SMS 2003 Management Point error Message ID 5436
Closed, 500 points refunded.
RomMod
Community Support Moderator
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